Chase Durer Customs, Duties and Import VAT
Customs, Duties, and Import VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These fees will now be charged during checkout.
Though it is unlikely, the buyer may be responsible to pay the additional fees.
All International orders are now shipped via DHL. DHL will require signature at delivery unless you set up “contactless delivery” prior to delivery. If you have any questions about your delivery, and your order has shipped, please contact DHL at
1 (800) 225-5345 OR enter your tracking number here: https://www.dhl.com/us-en/home/customer-service.html